FAQ
Q：What’s your major products?
A:
1. POOL FLOAT & WATER FUN
Swim Ring/ Pool loungers/ Inflatable Rider-on/ Child Float Items/ Can Holder/ Basketball & Football Sets
2.INFLATABLE POOLS
3.SPORTING ITEMS
Snow Tube/ Towable Tube/ Inflatable Boat/ Water Park Tube/ Inflatable Island/ Punching Bag/ Surfboard
4. AIR FURNITURE
Air Mattress/ Air Sofa/ Travel Pillow/ Inflatable Bathtub/ Medical Inflatables
5.OUTDOOR TOYS
Inflatable Sprinkler/ Lawn Water Slides/ Bouncers &Play Houses/ Inflatable Toys/ Ball Pits & Accessories
Q: Do you offer free samples?
A: It dpends.
a. If we have stock, the sample is free.
b. For customized sample,sample fee depend on design and logo.But once you place an order, we will refund it.
Q: Can we print our own logo ?
A: Yes,most of our products are OEM, you can offer your photos for the product’s printing.
Q: What’s your MOQ?
A: It depends on what kind of products you want.
Q: Where is your ship port?
A: Ship from Shanghai port or Ningbo port.
Q: How long is your delivery time?
A: Generally it is 30 days during the off season, or it is 45-60 days in busy season.
Q: How do you guarantee the quality of your products?
We will send you the pre-production sample before mass production. Only after you confirm the quality of the sample, we will start production.
Every step of our production is real and visual. If you want to know the production situation, you can contact us at any time. We will get photos or videos of the production for you to confirm the production progress.
Q: What services can you provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,CIP,DDP,DDU,Express Delivery；
Accepted Payment Currency:USD,EUR,HKD,CNY;
Accepted Payment Type: T/T, L/C, D/P, D/A, Western Union, Ali trade assurance and so on;
Q: What is your terms of payment ?
A: 30% T/T in advance ,balance against copy of BL